Faq

What is the minimum order?

Our minimum order for Consumer Commodity wholesale clients is $500. Your order can be a combination of any Consumer Commodity products as long as the total amount before taxes and shipping surpasses $500.

When you sign up for an account, your first order is exempt from the $500 minimum spend so that you can order samples to review our fit and quality prior to placing a larger order.  Please try to order a sample of every item you may be interested in when you place this first order.  After this first order, the minimum spend requirement of $500 will be in effect.

Our t-shirts and beanies are sold in packs of 5 and 12 units.  We can not break a pack open and ship only 1 unit for a sample.  If you wish to order only 1 unit, please inquire at info@consumercommodity.com

Can you add a custom print or embroidery to my order?

We offer printing and embroidery services on Consumer Commodity products so you can purchase our products and ship to a printer or embroiderer of your choosing for customization.

Can you sew my labels in for me?

Like most other suppliers of blanks, we do not offer label sewing services.  Also, there are no labels in the necks or backs of our garments.

How long does it take to receive my order?

Orders typically take 1-3 days to process, sometimes larger orders will take up to 5 days for packing. Once your order is packed, you will receive a request for payment.  We will ship within 24 hours of receiving your payment.  Please include your preferred shipping method in your order, for time sensitive shipments please request express delivery, otherwise, we will always ship using the cheapest method available. 

How will my order ship?

Consumer Commodity will ship with the most economical and time efficient shipping depending on the size of your order.  Some orders require a freight shipment which we can accommodate for. Please feel free to include your preferred courier and account # if you would like us to ship your order on your account.

 I am local.  Can I pick-up my order?

No. We do not offer this service at this time.

How can I obtain a sample of your product?

After your account is approved, you can order samples.  Alternatively, you may order them by emailing info@consumercommodity.com

Are colors the same across all styles?

We make every effort to ensure that our colours are consistent across every fabric we produce.  However, due to the nature of the various knit constructions and the tolerances required in textile dyeing, there is a possibility that a shade may look slightly different from dye lot to dye lot.

Will Consumer Commodity products shrink in the wash?

Our apparel is washed to reduce shrinkage to a minimum.  If washed as per the care label, you should not experience any noticeable shrinkage.  

Are all styles of Consumer Commodity fabric 100% cotton?

All of our heathered and speckled styles require a combination of natural coloured fibers and pre-dyed fibers to achieve the heathered look, usually achieved by adding black dyed polyester fiber with the cotton fiber. We include the exact fabric percentages on the hang tag of the garment as well as on the website product pages.

What is the sizing of each Consumer Commodity garment?

Please review our size guide for exact specifications: Size Guide

SALES TAX POLICY

Applicable Federal and Provincial Sales Tax is charged to all orders shipped within Canada. Sales tax is not charged to orders shipped outside of Canada. Sales Tax is applied to invoice after shipping requirements have been assessed.

SHIPPING POLICY

Shipping is calculated on your invoice based on freight requirements after order submission.

Please allow 3-5 business days for order processing and verification. Consumer Commodity will contact you with shipping options and final pricing once the order is completed. If you wish to ship on your account, please provide a preferred shipping method and applicable account number in the My Account section for processing. All goods are shipped FOB, once the order is delivered to a transit company, the goods are at risk of the purchaser. Consumer Commodity is not responsible for any lost, stolen, or damaged shipments.

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